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Privacy Policy

Fernandes Help You LLC · Last updated: June 5, 2026

1. Introduction

Help You Cleaning Services (“we,” “our” or “us”) is operated by Fernandes Help You LLC, a company registered in the state of Florida, United States. We are committed to protecting the privacy of every person who visits our website or contacts us to request our services.

This Privacy Policy explains what information we collect, how we use it, with whom we share it and how you can exercise your rights. By using our website at helpyoucleaningservicesfl.com, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us when you:

Fill out a contact or estimate form. This includes your name, phone number, email address, zip code, type of service requested, property size, number of bedrooms and bathrooms, preferred date and any additional details you choose to provide.
Contact us by phone or email. We may retain records of communications for quality and training purposes.

We may also collect limited technical information automatically when you visit our website, including:

Browser type and version
Operating system
Pages visited and time spent
Referring website or search engine
IP address (anonymized where possible)

This technical information is collected through standard web analytics tools (such as Google Analytics) and is used to understand how visitors use our website so we can improve it.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your estimate or service request.
To schedule and confirm cleaning appointments.
To send service-related communications (confirmations, reminders, follow-ups).
To improve our website and services based on usage data.
To comply with legal obligations applicable to our business in the state of Florida.

We do not use your information to send unsolicited marketing messages without your permission. If you receive a message from us that you did not request, please contact us at contact@helpyoucleaningservicesfl.com and we will remove you from any future communications immediately.

4. How We Share Your Information

We do not sell, rent or trade your personal information to third parties.

We may share limited information with:

Service providers who assist us in operating our website or managing our business (such as web hosting providers, scheduling software or email platforms). These providers are required to handle your information securely and only for the purposes we specify.
Legal authorities if required by law, court order or in response to a lawful request by public authorities.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience and analyze traffic. Cookies are small text files stored on your device.

We use:

Essential cookies: necessary for the website to function properly (e.g., form submissions, navigation).
Analytics cookies: to understand how visitors use our site (e.g., Google Analytics). These do not identify you personally.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Google Services

Our website uses Google services including:

Google Analytics: to analyze website traffic. Google may collect data under its own privacy policy available at policies.google.com/privacy.
Google Maps: to display our service area. Google Maps is governed by Google’s terms and privacy policy.
Google Business Profile widget: to display reviews. Reviews shown are public information from our Google Business Profile.

7. Data Retention

We retain your contact information for as long as necessary to provide services and respond to requests, or as required by applicable law. If you would like us to delete your information from our records, please contact us at contact@helpyoucleaningservicesfl.com.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to addressing any breach promptly.

9. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access the information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your information.
The right to opt out of future communications.

To exercise any of these rights, please contact us:

Help You Cleaning Services — Fernandes Help You LLC
Email: contact@helpyoucleaningservicesfl.com
Phone: (321) 327-9261
Address: 500 S Kirkman Rd APT519, Orlando, FL 32811

We will respond to your request within a reasonable timeframe.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Help You Cleaning Services — Fernandes Help You LLC
Email: contact@helpyoucleaningservicesfl.com
Phone: (321) 327-9261
Address: 500 S Kirkman Rd APT519, Orlando, FL 32811